Shipping and Payment Information
This page contains information regarding the shipping and payment processes at Childrenpapertheater. The information may vary depending on how you source and deliver your orders. It also includes frequently asked questions regarding the payment methods available in our store.
Shipping Information
We make every effort to ensure that our products reach you as quickly and safely as possible. Below, you will find details about the available shipping options, costs, and processing and shipping times.
International and Local Shipping Options
Childrenpapertheater offers both domestic and international shipping. Depending on your location, you can choose from various shipping options.
- Local Shipping: Available for customers within Ireland.
- International Shipping: Available within the European Union and worldwide, with various shipping options.
Shipping Zones
We offer shipping to the following areas: all European countries, including: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Poland, Spain, etc.
If your country is not listed, please contact us at [info@childrenpapertheater.com].
Shipping Costs
Shipping costs depend on the weight of the ordered product and the chosen shipping method. You will always be able to see the shipping cost before completing your order, and it will be clearly listed on the order summary.
Order Processing and Shipping Time
- Orders will be processed within [3] business days after full payment is received.
- Local shipping generally takes [3-5] business days.
- International shipping will be delivered within [5–17] business days, depending on the destination country.
Shipping times may vary due to the shipping company or customs procedures, so slight delays may occur.
Returns, Exchanges, Damaged, or Lost Packages
- Returns and Exchanges: You may return or exchange our products within [14] days of receipt, provided they are in their original condition and packaging. To request a return or exchange, please contact us at [childrenpapertheater@gmail.com].
- Damaged Products: If the product arrives damaged, please notify us within [5] days, and we will provide a replacement product or a refund.
- Lost Packages: If your package is lost, please notify us. We will work with the shipping company to investigate the issue and find an appropriate solution, whether it's a refund or a replacement product.
Payment Information
We offer secure and convenient payment options for our customers.
Payment Methods
- Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and others.
Payment Requirements and Instructions
- All orders are processed only after the full payment has been received.
- For credit card payments, you will need to provide your card details during the checkout process.
- If you encounter any issues during payment, please contact us at [childrenpapertheater@gmail.com], and we will assist you.
Contact Information
If you have any questions or need further assistance, please contact us:
Thank you for choosing Childrenpapertheater! We are happy to assist you!